Hit us up when you're starting a new aquarium, revamping your marine aquarium or if you're facing fish troubles. If you're setting up your dream aquarium or revamping your setup, we'll equip you with the dos and don'ts, sparing you the mistakes we made. We'll give you our experience on the equipment you'll need, filtration systems, and key factors to maintaining a healthy aquarium environment. If you need advice on suitable tank mates before you dive in and spend on livestock, we'll help you build a thriving, underwater paradise that's sustainable in the long run. We've been called the fish whisperers by some of our favourite customers and can help you tackle common fish dramas. If you think your livestock is facing appetite issues or if you're noticing behavioral changes, contact us for advice on treatment options. Some common signs of illness: 🐟 lethargy 🐟 behavioural change 🐟 swimming movement change 🐟 colour change 🐟 not eating or eating less 🐟 rubbing of scales 🐟 wounds or markings 🐟 lumps or growths 🐟 discharges While we can't promise miracles, we sure know a thing or two from our own aquatic adventures.

State import rules vary across each jurisdiction in Australia. Some livestock (fish, coral, invertebrates) may be off-limits, some may need a permit or need inspection by bio-security officers. Know your state's regulations before diving in with us.

We believe in giving our marine livestock the royal treatment — because every finned friend deserves dignity in their aquatic kingdom. 🐟 We are a NO to copper and other harmful chemicals like formalin in all of our systems. 🐟 The fresh-water dip as part of the Tank Transfer Method? Blink, and you might miss it!  🐟 No high-tech gadgets here! We use a hand-held net or our hands for the fishy catch. It's all hands-on deck for the transfer. 🐟 Snap, snap, snap — what you see is what you get? With our lightning-fast five-second photo shoots, every picture is quick for our fishy pals.  🐟 Plus, we believe in full bellies! We feed our finned friends during the TTM process, prepping them to be tip-top before they swim into your home sweet home! 

Absolutely! Many organisms and parasites can hitch a ride into your tank with new fish, rocks, invertebrates, algae, or coral. Some unwanted guests, like mantis shrimps or bristleworms, are visible to the naked eye. While some may die off or be eaten by your fish, others can cause severe problems. Parasites can lead to marine velvet disease, marine white spot, and brooklynellosis, potentially wiping out an entire tank if not treated promptly. It's crucial to stay vigilant and take preventive measures when introducing anything new to your aquarium to protect your aquatic ecosystem.

In our experience, this is the ultimate parasite buster for our marine buddies and our preferred VIP fish treatment! 🐟 Every fish that enters our facility undergoes an intense 12 to 14 day quarantine extravaganza. We take no chances with parasites. They're dipped in fresh water and moved to fresh saltwater tubs every 72 hours. Fresh water dips banish parasites, while a hint of Prime keeps toxins at bay. No copper or formalin here, just safe, effective care. 🐟 But we don't stop there — our vigilant eyes are trained on every finned friend during the TTM journey. If any bacterial issues surface, we're on it in a flash, isolating and treating them with anti-biotics so they emerge stronger and healthier. 🐟 On completing the 12-14 day extravaganza, they're transferred to our holding systems and thrive in optimal conditions: salinity at 1.025, temperature between 24-26°C, and a pH of 7.7. 🐟 Corals and invertebrates are held for 72 days in a fishless environment. They are carefully monitored during this period for flatworms and other pesky parasites. Quarantining them separately breaks the cycle for common parasites, as there are no fish present in the system during this time. While our method sets your marine pals and your aquarium up for success, remember it's crucial to start with a sterile aquarium and quarantine any further newcomers (including fish, live-rock, coral and other invertebrates) into your aquarium. It prevents parasites from entering your system and wreaking havoc in your dream aquarium.

Absolutely! Contact us for your special orders. We're matchmakers for your dream aquarium bliss! We're always on a mission to hook our customers up with the finest finned pals. While we've got the classics, most of our lineup is tailored to our customers' dream aquariums.

We stand behind the quality of our marine species 100%. We guarantee the live and healthy arrival of ALL our fish. There are conditions: 🐟 you must collect your order from the airport within 24 hours 🐟 you must inspect all livestock bags upon arrival for any DoA 🐟 leave the bag sealed, do not discard the livestock 🐟 contact us immediately. Not doing any of these things will nullify our Arrive Alive and Healthy guarantee. See our Arrive Alive and Healthy Policy for more details. We guarantee fish you purchase from us will stay alive for at least 72 hours. There are exclusions: 🐟 fish labelled 'Rare', 'Less Common' or 'Expert Only' 🐟 livestock loss that occurs during the 72 hours arising from: 🐟 any existing behavioural or territorial issues in your aquarium arising from introduction e.g. bullying 🐟 you not following our recommended care requirements outlined. It's important you closely observe your marine pals during their initial introduction into your aquarium, and take steps to treat any territorial issues observed. See our Stay Alive 72-hour Policy for more details.